Contact ShoestringGo

ShoestringGois a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@helpmetravelcheap.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the trip budget calculator, currency per-day calculator, packing-weight calculator, hostel vs hotel calculator, itinerary cost-splitter, or per-diem estimator— and what you entered); a shoestring-travel tool or topic you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the World Transport & Travel Heritage Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about your specific booking, hostel, visa, or route, the accommodation provider, transport operator, or relevant embassy will have a more authoritative answer than this site can give; ShoestringGo’s tools produce general planning estimates, not official determinations, and the site isn’t affiliated with any hostel, airline, or government body.

Before writing in about a tool result, it can help to double-check the numbers you entered — day rates, exchange rates, nights, or traveler counts are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.